100% Money Back Guarantee

 
Our guarantee is simple. For all items purchased on Authentic Nautical, in the unlikely event the product is defective or damaged when you receive it, hold on to all the packaging materials, contact us within 5 days of delivery (include photos) and we will correct or replace it. Your satisfaction is our priority.

If the product doesn't meet your expectations and you wish to return it, contact us for a Return Authorization. Then repack it in the same way and packaging that it arrived in, and return it to us within 30 days of shipment, in salable condition.

We will email you a return shipping label. All we ask is that you repack the model in its original container and affix the shipping label. We will arrange for it to be picked up and we will promptly refund 100% of your money when we receive it.